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Workforce Management Software
Field Staff & Task Tracking Management Platform
We built a field operations platform that replaces phone-call check-ins with live location tracking, structured task assignment, and automatic performance reporting.
Platform Highlights
📍
Live Location Tracking
Real-time staff location and status visible to managers and dispatch.
🗺️
Task Assignment
Assigns and prioritizes field visits with route-aware scheduling.
📝
Digital Job Logs
Field staff log visit outcomes, photos, and notes from their phone.
📊
Performance Reports
Productivity, visit completion, and SLA reports by staff and team.
Challenges & Solutions
Challenge 1
Managers had no real-time visibility into field staff.
Solution: Live location and status tracking replaced manual phone check-ins.
Challenge 2
Task assignment was informal and inconsistent.
Solution: Structured task queues with priority and route-aware scheduling.
Challenge 3
Job completion data arrived late or incomplete.
Solution: Mobile job logs captured outcomes and photos at the point of service.
Challenge 4
No consistent way to measure field performance.
Solution: Automated reporting surfaced productivity and SLA metrics per team.
Technologies Used
📱
React Native📘
TypeScript🟢
Node.js🐘
PostgreSQL🧭
Maps API🧰
Redis🐳
Docker🔔
Push NotificationsSuitable For
Field Service Companies
Sales Teams
Delivery & Logistics
Maintenance Contractors
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We went from constant status-check phone calls to a live dashboard that tells us exactly where every job stands.
Vikram Desai
Operations Manager
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